Terms & Conditions – pk96 Online Casino & Betting

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player," "you," "your") and pk96 ("the Platform," "we," "us," "our") governing your access to and use of the pk96 website at pk96.asia and all associated services, including casino games, sports betting, live dealer games, and customer account management features.

By registering an account on pk96, completing the registration process, making a deposit, or placing any bet or wager on the Platform, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not accept these Terms, you must not register an account or use any pk96 service.

These Terms should be read together with our Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and pk96.

To register and use pk96, you must satisfy all of the following eligibility requirements at all times:

• You are at least 18 years of age. pk96 strictly prohibits access by persons under the age of 18. Age verification may be requested at any time, including at the point of withdrawal.
• You are accessing the Platform as a private individual for personal recreational purposes only, and not as an agent acting on behalf of any third party.
• You do not hold an existing pk96 account. Each natural person is permitted to hold only one registered account.
• You have not previously been self-excluded from pk96 or had an account closed by pk96 for violation of these Terms.
• You are solely responsible for determining whether your participation in online casino gaming or sports betting is lawful in the jurisdiction from which you are accessing the Platform. pk96 does not provide assurances regarding the legality of its services in any particular location.

pk96 reserves the right to request documentary proof of eligibility at any time and to suspend or close accounts pending verification or where eligibility cannot be confirmed.

To access real-money gaming and betting on pk96, you are required to create a registered account by providing accurate, current, and complete information including your name, date of birth, mobile number, and a valid password. You must promptly update your account information if any registered details change.

pk96 operates a Know Your Customer (KYC) verification process. Before the Platform will process any withdrawal request, you will be required to successfully complete KYC verification by providing:

• A clear copy of both sides of your valid Pakistani CNIC (Computerised National Identity Card);
• Evidence of ownership of the payment method registered to your account (e.g., a JazzCash or Easypaisa wallet screenshot, or a bank statement showing your name and account number);
• A selfie with your CNIC, if specifically requested by the pk96 verification team.

pk96 reserves the right to suspend withdrawals or restrict account functionality pending completion of KYC verification. Provision of false, misleading, or fraudulent documentation during the KYC process will result in immediate permanent account closure and forfeiture of all funds held in the account.

You are responsible for maintaining the security of your account login credentials. pk96 will not be held liable for any losses arising from your failure to maintain the confidentiality of your username and password. You should enable two-factor authentication (2FA) to provide an additional layer of account security.

All financial transactions on pk96 are conducted in Pakistani Rupees (PKR). pk96 accepts deposits and processes withdrawals exclusively via the following approved payment methods: JazzCash, Easypaisa, HBL (Habib Bank Limited), UBL (United Bank Limited), Meezan Bank, and Bank Alfalah. This list may be updated from time to time and the current available methods are displayed in the Platform cashier at the time of transaction.

The following conditions apply to all deposits and withdrawals on pk96:

• Deposits are credited to your pk96 balance upon confirmation of receipt by the Platform. Minimum deposit amounts are displayed in the cashier and are subject to change.
• Withdrawals will only be processed to a payment method that is registered in your name and has been used for a previous deposit on your account, or which has been verified through the KYC process. pk96 does not process withdrawals to third-party accounts.
• Withdrawal processing times vary by payment method. pk96 targets withdrawal processing within the timeframes stated in the cashier, but cannot guarantee these timelines in all circumstances. Delays may occur during public holidays, system maintenance, or where additional verification is required.
• pk96 reserves the right to conduct additional identity and payment method verification before processing any withdrawal, regardless of the account's existing verification status.
• Funds deposited on pk96 may not be transferred to other accounts on the Platform or to any third party.

All bets, wagers, and game rounds placed on pk96 are subject to the specific rules applicable to the relevant game, sport, or market. Game-specific rules are available within each game's interface or information section on the Platform. In the event of any conflict between these Terms and the rules of a specific game or market, the game-specific rules shall prevail in respect of that game or market.

pk96 operates on a real-money basis. All bets are settled in PKR. The following general betting rules apply:

• Bets may only be placed on markets that are currently open for wagering. pk96 reserves the right to suspend, void, or restrict any market at its discretion.
• Bets placed in error by the player are the player's own responsibility. pk96 is not obligated to cancel bets placed in error unless an error on the part of pk96 is identified.
• In the event of a technical malfunction affecting a game or betting market, pk96 reserves the right to void all affected bets and refund the corresponding stakes. Winnings generated through a technical error will not be paid.
• pk96 reserves the right to limit bet sizes, restrict markets, or close accounts where irregular or suspicious betting patterns are detected.
• Sports betting results are determined by official results issued by the relevant governing body. Where no official result is available, pk96 may apply its own determination based on available evidence.

pk96 may from time to time offer bonuses, free bets, cashback, reload promotions, and other promotional incentives to registered players. All such offers are subject to specific bonus terms that are published at the time the promotion is announced. These Terms set out the general conditions applicable to all bonuses unless the promotion-specific terms state otherwise.

• Bonuses are credited to eligible accounts at pk96's discretion. Eligibility criteria vary by promotion and are stated in the relevant promotion terms.
• Bonus funds are subject to wagering requirements before they or any winnings derived from them can be withdrawn. Wagering requirements, eligible games, and time limits are stated in the specific promotion terms.
• pk96 reserves the right to withdraw a bonus or cancel any winnings derived from a bonus if it determines that the bonus was claimed fraudulently, in breach of these Terms, or through the exploitation of a technical error.
• Players who have self-excluded from pk96 are not eligible to receive or redeem any bonus or promotional offer during their exclusion period.
• pk96 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

The following activities are strictly prohibited on pk96 and will result in immediate account suspension, permanent closure, and forfeiture of all funds held in the account, without prejudice to any legal remedies available to pk96:

• Providing false, fraudulent, or misleading information during registration, KYC verification, or at any other point during account use;
• Registering more than one account on pk96, whether in your own name or using variations of your identity;
• Using automated software, bots, scripts, or any other technical means to interact with the Platform or gain an unfair advantage over other players;
• Engaging in any form of collusion with other players in games where such conduct could unfairly influence outcomes;
• Attempting to exploit technical errors, software bugs, or glitches in any game or system on the Platform;
• Using the Platform for any form of money laundering, fraud, or other financial crime;
• Accessing the Platform from a jurisdiction where online gambling is prohibited and where you have knowingly misrepresented your location to circumvent geographic restrictions.

All content on pk96.asia, including but not limited to software, games, graphics, text, logos, trademarks, and interface design, is the property of pk96 or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal recreational purposes in accordance with these Terms.

You must not copy, reproduce, distribute, reverse-engineer, disassemble, or otherwise exploit any content or software on pk96 for any commercial purpose. Unauthorised use of pk96 intellectual property will constitute a material breach of these Terms and may expose you to legal liability.

To the maximum extent permitted by applicable law, pk96 excludes all liability for:

• Any loss of funds resulting from the player's own decision to gamble, including losses arising from bets placed in error;
• Interruptions to Platform availability due to scheduled or unscheduled maintenance, technical failures, or circumstances outside pk96's reasonable control;
• Loss of data, winnings, or account access resulting from the player's failure to maintain adequate account security;
• Any indirect, consequential, or incidental damages arising from the use of or inability to use the Platform.

Nothing in these Terms limits pk96's liability for fraud, wilful misconduct, or any liability that cannot be excluded by law.

pk96 collects and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an account on pk96, you consent to the collection, processing, and storage of your personal data as described in the Privacy Policy. Your personal data will be used for account administration, KYC verification, fraud prevention, customer support, and where you have consented, promotional communications.

pk96 will not sell your personal data to third parties for marketing purposes. Data sharing with third-party service providers (including payment processors and identity verification providers) is conducted solely for the purpose of delivering the Platform's services and is governed by appropriate data processing agreements.

pk96 is committed to promoting responsible gaming across its entire player base. The Platform provides tools to help players manage their gaming activity, including deposit limits, session time reminders, reality check alerts, and self-exclusion. These tools are accessible to all registered players through the account settings area.

If you are experiencing difficulties related to problem gambling, we strongly encourage you to use the self-exclusion facility available on pk96 and to seek support from responsible gaming organisations. Self-exclusion requests are processed promptly and result in the immediate suspension of betting and gaming access across all pk96 products for the duration of the exclusion period chosen.

Players who are self-excluded must not attempt to create new accounts or circumvent exclusion measures during the exclusion period. Any accounts created by a self-excluded player will be closed immediately upon detection and any funds deposited during the exclusion period will be refunded.

For full details of responsible gaming tools and resources available at pk96, please visit our Responsible Gaming page.

pk96 reserves the right to amend these Terms at any time. Where material changes are made, pk96 will provide reasonable notice to registered players via the email address or mobile number registered to their account. Continued use of the Platform following the effective date of any amendment constitutes acceptance of the revised Terms.

It is your responsibility to review these Terms periodically. The date of the most recent revision is displayed at the top of this page. If you do not agree to any amended Terms, you must cease using the Platform and may request account closure by contacting customer support.

These Terms and any dispute arising from or in connection with them or your use of the pk96 Platform shall be governed by and construed in accordance with the applicable laws of the jurisdiction in which pk96 operates. In the event of a dispute between you and pk96 that cannot be resolved through direct discussion with our customer support team, pk96 operates an internal complaints escalation procedure. Details of this procedure are available from the customer support team.

pk96 is not responsible for advising on or ensuring compliance with the laws of your jurisdiction. You use the Platform at your own risk in respect of local legal compliance.

If you have any questions regarding these Terms and Conditions, or if you wish to raise a complaint about any aspect of pk96's services, please contact our customer support team:

• Live Chat: Available 24/7 via the on-site chat widget on pk96.asia
• Email: [email protected]

Our support team is available in English and will aim to respond to all email enquiries within 48 hours. For urgent account-related matters, live chat is the fastest way to reach our team.